Voluntary Product Recall – January 20, 2013

UPDATE: As of March 19, 2013, the FDA has terminated the recall. This means that the recall has been completed and there has been proper disposition of the product. We believe that there is no longer a safety issue with our products. We thank our customers for their support.

Pamela’s recently received notice from four individual consumers that they found what appears to be a single plastic or glass fragment in four different individual packages of Pamela’s products. Although Pamela’s has not verified these claims, Pamela’s is taking precautionary actions to protect consumer safety by voluntarily recalling specific lot codes of the following four products: Baking & Pancake Mix, Chocolate Cake Mix, Chocolate Chunk Cookie Mix, and Peanut Butter Chocolate Chip Cookies. In addition, Pamela’s has informed the FDA and will be working with them.

Pamela’s preliminary investigation has revealed that the likely source is from an ingredient purchased from a supplier. Further investigation is underway.

The applicable product date and lot codes have been identified. No other Pamela’s products are involved in this company recall.

There have not been any reports of injuries or illness. Pamela’s is taking a proactive response. The safety of our consumers and integrity of our products is of our utmost concern.

If you have any of the products identified on the recall list set forth below, please return those products to the place of purchase or contact Pamela’s consumer relations at 707.462.6605 for reimbursement or replacement.

Pamela’s Products Voluntary Recall Product Information:

The code date is not the UPC code. The bag mix code date is marked on back upper portion on all mix bags. EXAMPLE: Code date will read: BEST BY OCT 07 2013  2812201. The cookie box code date is listed on the end panel. It is embossed into the end flap. The cookie box code date reads: E 2013 APR 14.

Product Description Product Code Date Codes Affected
(1)  Baking & Pancake Mix, 24oz 93709-30010 Best By Sep 26 2013
(2)  Chocolate Chunk Cookie Mix, 13.6oz 93709-30050 Best By Oct 7 2013
(3)  Chocolate Cake Mix, 21oz 93709-30040 Best By Sep 11, 2013
Best By Sep 19, 2013
Best By Oct 4, 2013
(4)  Peanut Butter Chocolate Chip Cookie, 5.29oz 93709-40180 Best By Apr 14, 2013

More information:
Consumer Contacts and Media Inquiries: Jen Ramstad, Director of Marketing at 707.462.6605 x106
Trade (Retailers and Distributors): Linda Gerwig, VP of Sales & Marketing at 707.462.6605 x121